We've recently updated our shipping methods to make orders arrive more efficiently. If we have a product that is out of stock in our Nelson warehouse, we will fulfill that item and ship it separately from our Surrey location.
This service is free of charge and is a method of fulfillment that many multi-warehouse companies use. You'll receive another tracking number once the remaining items from your order have shipped from Nelson.
Feel free to email us if you have any questions: email@example.com
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