Copy of Shipping Policy Updates
MISO: Summer Shipping Policy
Miso is a "live" product and needs to be kept refrigerated to ensure its quality.
Between April 15th and October 15th, we recommend that larger quantity (4kg & 13kg) miso orders get shipped with an Express carrier and early in the week in order to avoid potentially warm transit warehouse conditions over the weekend.
All customers take full responsibility for unrefrigerated miso shipping during warm months.
Miso has a long shelf life, and we, therefore, encourage all of our customers to ‘stock up’ on miso during the winter months so that transport needs during warmer months is diminished.